Wells Fargo & Company announced that Cayetano Gea-Carrasco will join the company as head of AI and Data for Consumer Banking and Lending. Gea-Carrasco will oversee the full lifecycle of AI use cases, simplify the data environment, and accelerate the responsible delivery of AI for Consumer Banking and Lending.
He will report to Saul Van Beurden, head of Enterprise AI and co-CEO of Consumer Banking and Lending. Gea-Carrasco will also partner with the Enterprise AI team to scale solutions across the company. This appointment signifies Wells Fargo’s commitment to deepening its use of artificial intelligence and data within its consumer-facing operations.
Deepening AI and Data Leadership
Gea-Carrasco’s role will focus on enhancing customer experiences through AI and data. He joins Wells Fargo from BBVA, where he led enterprise AI transformation and its global data and analytics organization. Previously, he spent 15 years at Moody’s in senior roles related to software data and analytics.
“Customers do not think about channels. They expect us to know them, make banking easier, and be there when they need us,” said Van Beurden. “Cayetano understands how strong data and disciplined execution turn AI into better customer experiences. His track record will help us move faster while keeping safety and sound risk management front and center.”
Gea-Carrasco holds an MBA from the MIT Sloan School of Management and graduate degrees in financial mathematics and telecommunications engineering. His expertise is expected to drive innovation in how Wells Fargo leverages AI and data for its consumers.
Accelerating AI for Customer Outcomes
“Wells Fargo’s scale and depth of customer relationships create a powerful opportunity to put AI to work,” Gea-Carrasco said. “I’m joining to make everyday banking simpler for our customers and deliver measurable business outcomes, with the controls and accountability our customers expect.”
Wells Fargo & Company is a financial services company with approximately $2.3 trillion in assets. It offers a diversified set of banking, investment, and mortgage products and services. The company operates through four segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management.
Wells Fargo ranked No. 38 on Fortune’s 2026 rankings of America’s largest corporations. The company’s announcement highlights a broader trend within the financial sector towards integrating advanced technologies to improve service delivery and operational efficiency, as seen in the increasing focus on data intelligence in banking.
The strategic appointment of Gea-Carrasco underscores Wells Fargo’s dedication to enhancing its AI and data capabilities. This move aligns with the growing emphasis on AI-driven solutions across the financial industry, aiming to personalize services and optimize business outcomes.
